📦 Shipping & Production

ESTIMATED TIMELINE

  • Production: 4-5 business days
  • Shipping: See options below
  • Total time to delivery: 7-20 days depending on shipping choice

SHIPPING OPTIONS

🚚 FREE SHIPPING
+ TARIFF FEE

$18 USD

  • Delivery: 8-12 business days
  • Tracking available 1-2 weeks after shipping
  • Best for non-urgent orders

✈️ FEDEX PRIORITY

from $30 USD

  • Delivery: 3-4 business days
  • Full tracking from dispatch
  • Signature required
  • Best for time-sensitive orders
⚠️
Shipping times longer than usual? Click here to learn about the challenges we're facing and why your continued support means everything to us.
→

ℹ️ About U.S Shipping

Due to current import regulations, all shipments to the US are subject to processing delays. Our Free Shipping option helps manage these costs through consolidated shipping via our US distribution partner. This results in a brief tracking gap until your package clears customs.

Please note that shipping options, costs, and timeframes may change at sudden notice due to the evolving international trade landscape. We will always strive to provide the most economical and efficient shipping methods available.

ESTIMATED TIMELINE

  • Production: 4-5 business days
  • FedEx International Priority: 3-4 days (signature required)
  • Standard shipping (orders under 1kg): 2-3 weeks

We currently ship to over 130 destinations worldwide from Hong Kong.

In most cases, FedEx will provide an exact date and time for delivery via the tracking page, allowing you ample time to make any necessary arrangements.

ℹ️ International Shipping Notes

For shipping costs, please use the Shipping Calculator in your cart or at checkout.

Customs policies vary widely from country to country. You are advised to contact your local customs office for more information regarding customs clearance procedures before placing an order.

  • Ready made items will be dispatched within 1-2 days depending on stock availability.
  • Any items which are handmade such as Self-Adhesive Wax Seals may take a little longer. This also applies to larger bulk orders.
  • Production for custom made items will only commence once your artwork file has been approved. Please be sure to check your spam folder to avoid further delay.
  • For important client deadlines we offer a rush production service for an additional cost. You may contact us beforehand to discuss expediting your order.
  • All customers will receive tracking confirmation via email as soon as your items have been dispatched.

Shipping times are provided as estimates only.

For shipping costs please use the Shipping Calculator via the cart / checkout.

Please check your local import laws. Customs policies vary widely from country to country. You are advised to contact your local customs office for more information regarding customs clearance procedures before placing an order with us.