Shipping & Turnaround

PRODUCTION

Our current avg. production time is:

3-4 working days + shipping


- Ready made items will be dispatched within 1-2 days depending on stock availability.

- Any items which are handmade such as Self-Adhesive Wax Seals, may take a little longer. This also applies to larger bulk orders.

- Production for custom made items will only commence once your artwork file has been approved. Please be sure to check your spam folder to avoid further delay.

- For important client deadlines we offer a rush production service for an additional cost. You may contact us beforehand to discuss expediting your order.


All customers will receive tracking confirmation via email as soon as your items have been dispatched.


SHIPPING

Delivery often takes between 3-4 days via FedEx International Priority shipping, assuming there are no unforeseen delays.

A signature will be required, and in most cases FedEx will provide an exact date and time for delivery via the tracking page. This will allow you ample time to make any necessary arrangements.

As of October 2022, standard shipping to the US is now back in service for smaller orders below 1kg and starting at $8. Please note that delivery times will be longer (between 2-3 weeks).

– We currently ship to over 130 destinations worldwide from Hong Kong

 

Disclaimer: Shipping times are provided as estimates only.

For shipping costs please use the Shipping Calculator via the cart / checkout

 

 

  

International customers:  Please check your local import laws.

Customs policies vary widely from country to country. You are advised to contact your local customs office for more information regarding customs clearance procedures before placing an order with us.

🇬🇧 For delivery within the UK and EU, there are likely to be additional import taxes and duties. These charges are enforced by the destination country and are not within our control. For more information please read our Terms & Conditions

Import charges may be avoided by purchasing directly from your local stockist - For a full list of where to find them please visit our Stockists page