📦 Shipping & Production

Clear timelines, transparent options, and dynamic rates shown at checkout.

Estimated timeline

Typical
  • Production: 3–5 business days
  • Shipping: see options below
  • Total time to delivery: ~2–3 weeks average

Shipping options

Tariff‑free • Rates shown at checkout

Economy

Best for non‑urgent orders

Value
from $6.50 USD
  • ✓Delivery: 3–4 weeks
  • ✓Tracking appears 1–2 weeks after dispatch
  • ✓Lower cost via consolidated shipping

FedEx Priority

Best for time‑sensitive orders

Fast
from $32 USD
  • ✓Delivery: 3–4 business days
  • ✓Full tracking from dispatch
  • ✓Signature required

Rush & “Next‑Day”

Fastest available option (when eligible)

Premium
Available at checkout
  • ✓Rush production may be available for an additional fee
  • ✓“Next‑Day” shipping = fastest service available (typically 1–2 business days)
  • ✓Shown dynamically at checkout for eligible orders
Tip
If you are working to a tight deadline, please choose rush option at checkout and send us an email with your proposed timeline. We will do our best to accommodate
⚠️
Shipping times longer than usual? Learn about the challenges we’re facing and why your support means everything to us.
→

ℹ️ About U.S. shipping

Due to current import regulations, all shipments to the US are subject to processing delays. Our Standard Shipping option helps manage costs through consolidated shipping via our US distribution partner. This results in a brief tracking gap until your package clears customs.

Please note that shipping options, costs and timeframes may change at sudden notice due to the evolving international trade landscape. We will always strive to provide the most economical and efficient shipping methods available.

Estimated timeline

Typical
  • Production: 4–5 business days
  • FedEx International Priority: 3–4 days (signature required)
  • Standard shipping (orders under 1kg): 2–3 weeks

We currently ship to over 130 destinations worldwide from Hong Kong.

In most cases, FedEx will provide an exact date and time for delivery via the tracking page, allowing you ample time to make any necessary arrangements.

ℹ️ International shipping notes

For shipping costs, please use the Shipping Calculator in your cart or at checkout.

Customs policies vary widely from country to country. You are advised to contact your local customs office for more information regarding customs clearance procedures before placing an order.

  • Ready made items will be dispatched within 1–2 days depending on stock availability.
  • Any items which are handmade such as Self‑Adhesive Wax Seals may take a little longer. This also applies to larger bulk orders.
  • Production for custom made items will only commence once your artwork file has been approved. Please be sure to check your spam folder to avoid further delay.
  • For important client deadlines we offer a rush production service for an additional cost. You may contact us beforehand to discuss expediting your order.
  • All customers will receive tracking confirmation via email as soon as your items have been dispatched.

Shipping times are provided as estimates only.

For shipping costs please use the Shipping Calculator via the cart / checkout.

Please check your local import laws. Customs policies vary widely from country to country. You are advised to contact your local customs office for more information regarding customs clearance procedures before placing an order with us.