是的，我们提供全球配送服务。标准配送需要 8-10 个工作日，而联邦快递则需要 3-4 个工作日（不含处理时间）。运费在结账时根据重量和地点计算。

Production time depends on both the individual item and our current order queue. For our custom engraved wax seals and ice stamps, we typically dispatch within 3–4 days of proof approval. Other items, such as embossers, rubber stamps and larger orders may naturally take longer.

Yes, we do offer Rush Production and Next-Day Delivery for urgent orders. Please contact us with your specific project requirements. We are always upfront about timelines and whether your deadline is achievable.

Yes. All orders are shipped with tracking, including our economy options. Tariff-free shipments to the US are handled by a freight forwarder, so there is often a 1–2 week delay in tracking updates between the time we dispatch your order and the time it reaches their local sorting facility.

Yes. We have a number of options to suit your specific quantity, whether its a bulk order for a one-off project / client, or keystone pricing for retail stores.

Please reach out to us and we'll be happy to discuss your individual needs.

Yes. As long as the items have not yet been dispatched, we will be happy to adjust your details.

由于我们产品的定制性质，延迟取消和退货将收取不可退还的 35% 雕刻费，除非存在制造缺陷，在这种情况下我们将提供全额退款或更换。

如果您遇到任何问题，请在收到物品后 48 小时内通知我们。

完整条款和条件请访问 - https://stamptitude.com/pages/terms

当然！您可以直接在我们的产品页面上上传您的作品。我们还提供免费的设计打样，以确保您的定制设计在正式生产前符合您的期望。

我们更喜欢高分辨率的矢量文件，例如 .ai、.eps 或 .svg 格式。如果您无法使用专业的设计软件，我们可以协助您转换扫描的图纸或现有格式。

您可以搜索我们的数据库，其中包含超过 5,000,000 个图标和设计，这些图标和设计专门授权用于我们的定制雕刻产品：

https://stamptitude.com/pages/library

Yes. We send a proof for all custom-made items before production to ensure you are happy with the outcome. Orders that have not been approved will not be processed, and we will send a number of follow-up reminders before placing them on hold.

无需翻转您的作品。我们直接根据您的文件进行雕刻，因此印章效果将准确呈现。雕刻前，我们会发送样稿供您审核，确保您对最终效果满意。

We are happy to update your proof until you are satisfied with it. Please bear in mind that this will affect the total processing time, as production does not begin until all artwork has been approved.

Revisions are limited to minor adjustments and do not include significant logo reworking or broader design improvements.

We do offer a conversion service for low-resolution artwork files, and this will be offered to you during the approval process if required.

See Image Guidelines for details

Yes, we keep an archive of previous client artworks so if you have misplaced or simply forgotten which artwork you used, feel free to get in touch and we should be able to assist you.

All our products come complete with our signature gift-ready packaging for a memorable unboxing experience. We also offer gift wrapping and gift note options at checkout for that special someone or occasion.

Each stamp offers a unique solution for different materials and use cases.

• Wax Seal Stamp — Best for wedding invitations and sealing envelopes, but also great for packaging and culinary decoration.
  
• Rubber Stamp — Ideal for paper applications such as letterheads and branded stationery, while also offering a cost-effective solution for paper-based packaging and custom branding.
  
• Embosser — Perfect for marking books and documents with your logo or personal seal. It can also create an ultra-premium finish on wedding envelopes and business stationery.

是的，我们提供手柄雕刻服务，需额外支付 5 美元。我们还提供冰雕机底座激光雕刻服务，以提升品牌曝光度。

由于我们拥有自己的内部雕刻能力，因此如有任何具体要求，请随时与我们联系。

我们的产品采用优质材料精心打造。例如，我们的蜡封印章采用镜面实心黄铜制成，并覆有超细陶瓷涂层；而我们的冰印印章则采用无铅黄铜。所有印章手柄均采用 FSC 认证的木材或铝材。

A good standard size is 25mm (1 inch). It is possible to go slightly smaller or slightly larger, but we generally would not recommend going more than ±5mm (0.25 inch) in either direction.

If your stamp diameter is 25mm (1 inch), your finished wax seal will typically measure around 30mm (1.25 inch) once pressed, including the outer edge.

Unless you opt for our Premium Gift Set (which contains everything you need to get started), we recommend purchasing either our Melting Kit or Glue Gun Kit alongside your custom stamp.

To create a wax seal, you need both sealing wax and a way to melt it. Once you have those, all that’s left is to stamp your design into the wax.

Yes, and honestly this comes down to personal preference. If you have a large number of invitations and limited time, pre-made seals can be the more practical choice, as you can simply peel and stick them.

However, if time is not an issue, we always recommend stamping them yourself. Wax sealing is an incredibly therapeutic and rewarding analogue experience, best enjoyed in a quiet setting. If you’ve tried it before (sadly, most people haven’t) you’ll know exactly what we mean.

This is a very common question, and a valid concern. The ancient art of wax sealing was not designed with modern mailing facilities in mind. With that said, we recommend either using a courier service or placing the sealed envelope inside an outer mailer for added protection.

A paper embosser is a device made up of two opposing dies. One features the male version of the design, and the other the female version, allowing the two to press together through the paper and create a raised, embossed impression.

Our embossers use solid brass dies for durability and precision. Some brands use plastic or resin dies instead, but these are generally less durable than brass.

Yes. Regular handheld embossers typically work best on paper up to 120gsm, which is standard office copy paper. However, our Desk Embossers are designed for use on a fixed surface and can emboss paper stocks up to around 250–300gsm, depending on the artwork.

Simpler artwork will generally produce better results on thicker paper. Designs with too much fine detail can affect the embossing quality, and if needed we’ll advise you on this during the proof approval process.

As well as different paper weights, the embosser also works on a variety of stocks including but not limited to - Labels, textured papers, laminated and coated stock.

It will not work on plastic, sheet metal or other non-fibrous materials.

是的，我们提供用于多标识使用的替换模具。订购时请选择合适的位置（顶部或底部）。

https://stamptitude.com/products/custom-embosser

If you want your logo to appear on the top of your drink, an ice stamp is the way to go.

Our original ice stamps are made from a solid billet of lead-free brass, which gives them excellent thermal properties. Once your clear ice is ready, simply press the stamp into the surface and watch it gently melt its way, leaving your design behind.

There’s no trick and no special heating process required, just pure science. Don’t believe us? Try it for yourself and tell us the result.

不会。我们的冰块印章在室温下也能完美使用，因为实心黄铜具有出色的导热性能。只需按压在冰块上即可享用。

Absolutely, without question! An ice stamp is the perfect attention grabber at bars and events. For more formal or commercial settings our Ice Embosser performs best, since it is a tabletop variant which features a built-in drip tray and can be operated hands-free.

This is one of our favourite questions, because the answer is often surprisingly broad and somewhat amusing.

The short answer is, almost anything.

We’ve personally tested our rubber stamps on everything from paper (yawn), to walls (sorry, parents...), to even foreheads. We wouldn’t recommend those last two unless you’re using a water-based or skin-safe ink, but who are we to tell you what not to do with your stamp?

Honestly, the excitement of getting a new logo is very real, so we can’t blame you for wanting to stamp it on everything in sight.

Within reason, of course.

No. Our rubber stamps do not come with ink.

Stamps that include built-in ink are more commonly known as self-inking stamps, and they’re typically limited to the ink colour they come preloaded with. A traditional rubber stamp is simply the stamp itself, so you’ll need a separate ink pad to press it into between each impression.

Trust us, it’s much more fun this way.